You have been tasked by Singapore's Little Farm, to prepare to setup a Malaysian retail location, to expand further their natural and organic food into the Malaysian market. 1. Determine store location a. Environmental analysis - economic factors, demographic factors, social factors & brand b. Store location analysis i. Alternate geographic trading areas ii. Type of location iii. Literacy of population iv. Trading factors v. Accessibility vi. Amenities 2. Retail operations: managing the store a. Finding the right personnel and training the employee(s) b. Operations functions - employee scheduling, store maintenance, reducing inventory shrinkage