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You have been tasked with completing the organizational development (OD) plan for your management team on customer service. Your final report should include the following

You have been tasked with completing the organizational development (OD) plan for your management team on customer service. Your final report should include the following sections: 1. Problem Presented, 2. Assessment Process Overview, 3. Executive Summary of the Findings and Insights, 4. Details of Specific Findings and Insights, 5. Guidance to a Solution Set, 6. Appendices of Data

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