Question
You have collected the following data from customer comment cards at your restaurant. Construct a Pareto diagram to show which of the problems should be
- You have collected the following data from customer comment cards at your restaurant. Construct a Pareto diagram to show which of the problems should be investigated first. Show the cumulative frequency line on your diagram.
Comment Frequency
Dirty dishes 11
Dirty silverware 18
Inattentive service 98
Cold food 23
Wrong order 5
Overpriced 35
Long wait 4
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The Financial Numbers Game
Authors: Charles W Mulford, Eugene E Comiskey
1st Edition
0471770736, 9780471770732
