You have had a response from one of the businesses you emailed. They have asked you to arrange your mortgage broker to contact them and assist a client who needs to get a pre approval by the end of this week. They want to promote the collaboration with Entry Finance on their social media however, you are not sure the timelines will work after liaising with your broker and you have some ideas of how to handle the situation but feel it is best seeking your general managers advice. You are going straight to the general manager as last week, he sent you a text message stating that the contact you made with another local firm was lacking in formality that is expected of Entry Group. Draft an email below to the general manager Andrew. Ensure the following is covered: ways to resolve the issues respond to the feedback Andrew gave you regarding the email with less formal communication make suggestions on how to handle the concerns whilst also requesting their opinion and advice