You have hired a new Sales Associate, Miguel, and he has been with the company now for one week. In Miguel's initial calls with customers and interactions with other employees, you have noticed that he has a harsh tone and does not seem friendly. You have even received customer and employee complaints. What action would you take with Miguel? Miguel asks about his "career" and future with the company. Define "career" and how you would manage Miguel's career development. Explain your thoughts and rationale