Question
You have just taken over the general manager position for a very well-known restaurant in the area. During the interview process, one of the key
You have just taken over the general manager position for a very well-known restaurant in the area. During the interview process, one of the key items discussed was the importance of controlling labor costs. The current owners feel that a master schedule needs to be developed to help meet the labor cost budget and ensure maximum productivity from the staff. They have asked you to create a master schedule, based upon the productivity standards (a top priority).
You will need the following information to create the master schedule:
- Maximum seating capacity of the restaurant: 250 guests
- Hours of operation: 11 a.m.11 p.m.
- Productivity standards for the following departments:
- Servers ratio: 12 to 1 (i.e., 1 server can take care of 12 guests per time period)
- Host ratio: 60 to 1
- Bussers ratio: 75 to 1
- Cooks ratio: 30 to 1
- Dish washers ratio: 100 to 1
TIME PERIOD | GUESTS |
1112 | 45 |
121 | 150 |
12 | 140 |
23 | 50 |
34 | 35 |
45 | 40 |
56 | 65 |
67 | 125 |
78 | 200 |
89 | 175 |
910 | 100 |
1011 | 25 |
TOTAL GUESTS | 1,150 |
Create the master schedule.
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