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You have now been called into Buying World, a large retail store that would like some help improving their reward system. They are currently using

You have now been called into Buying World, a large retail store that would like some help improving their reward system. They are currently using an employee of the month system that was implemented last quarter and there has been no improvement in staff performance or staff morale. Provide some feedback on the current system and suggestions for improvement:

  1. Discuss the current reward system, employee of the month. Include a discussion of the reasons it is not an effective reward system.
  2. Identify and describe alternative methods for rewarding behavior in a group that management at Buying World could consider. Describe why these would be more effective than the current system.
  3. Include a discussion of how goal setting and shaping could also be utilized to increase performance in the organization.
  4. Create one SMART goal as an example of effective goal setting that could be utilized for the staff at Buying World.

References

SRIVASTAVA, A. K. Do smart goals lead to better performance? Human Capital, [s. l.], v. 19, n. 2, p. 30-33, 2015. Disponvel em: https://research-ebsco-com.libauth.purdueglobal.edu/linkprocessor/plink?id=68ea3ea2-d4f8-3fc5-9510-20d98fdbc2f5. Acesso em: 22 abr. 2024.

Daniels, A. (2016). BringingOuttheBestinPeople:HowtoApplytheAstonishingPowerofPositiveReinforcement (3rd ed.). McGraw-Hill Learning Solutions. https://purdueuniversityglobal.vitalsource.com/books/9781260462326

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