You have recently completed your onboarding at Righteous Travel and are coming up to your 3-month probationary period. In preparation for your review, the Senior Travel Consultant has asked you to collect evidence to demonstrate your knowledge of the organisation's GDS. This is to cover off on all the areas of training you have received in the travel agency, proving that you are capable of continuing on as a permanent staff member. Your first area of training has been in accessing and using information on the system, and the Senior Travel Consultant wants you to provide evidence for the criteria listed below.

1. A return flight for Mr Jim Jones, DOB 15/09/1977, PP #N2874224, Date of issue 11 May 2015, Date of expiry 11 May 2025. Flying to Singapore in Premium Economy in an aisle seat on the next available flight.

2. A return flight for Mr Jim Jones, DOB 15/09/1977, PP #N2874224, Date of issue 11 May 2015, Date of expiry 11 May 2025. Flying to Singapore in Premium Economy on the next available flight. Mr Jones will be travelling with his daughter, Jennifer Jones, DOB 23/06/2014, PP #N6599492, Date of issue 4 April 2018, Date of expiry 4 April 2028. Jennifer will also be travelling in Premium Economy and will require a seat next to her father, preferably a window seat.

3. A return flight for Mr Jim Jones, DOB 15/09/1977, PP #N2874224, Date of issue 11 May 2015, Date of expiry 11 May 2025, FF #817005710. Flying to Singapore in Premium Economy on the next available flight in an exit row seat. Mr Jones requires a special meal preference of vegetarian and Gluten Free.

Question:

1. Provide evidence of completed and generated Client file, including: customer profile notes product preferences contact details name(s) passport and travel information visa information Credit card/payment details Frequent Flyer number

2. Provide evidence of completed and generated Trip file, including: Flights Accommodation tour bookings transfers travel insurance car hire other miscellaneous travel products

3. Provide evidence of completed and generated Galileo booking

4. Provide evidence of completed and generated customer quotation

5. Provide evidence of completed and generated full customer travel itinerary

6. Provide evidence of completed and generated itinerary accounting processes, including: Receipt issuance to customer after payment details are confirmed and settled for travel charges Cheque requisitions to suppliers Ticket requisitions to airline

7. Provide evidence of completed and generated Statement of Account to customer with a balanced $0 amount