You have recently taken on the position of Manager of the Accounts Department at Colesworths, one of Australia's largest retail chains. After observing your team at work, you feel as though workplace relationships can be improved. Explain how you will achieve this by answering the following questions: 1. How would you collect & analyse information such as individual & team performance data and policies & procedures? 2. How could this information be shared with the work team to improve performance? 3. You have a culturally and socially diverse team. How would you communicate ideas and information in a manner that is sensitive to their differences? 4. What consultation processes would you implement to encourage employees to contribute to issues related to their work? 5. What internal or external sources might you seek assistance from when developing and refining new ideas and approaches? 6. How will you ensure that workplace issues are resolved promptly, and if necessary referred to relevant personnel? 7. How would you ensure all internal and external contacts are treated with integrity, respect and empathy? 8. How would you use the following to develop and maintain effective relationships: a. Implied standards such as honesty and respect b. Rewards and recognition from high performing staff c. Code of workplace conduct / behaviour 9. How will you gain the trust & confidence of colleagues, customers and suppliers? 10. You find the social and cultural environment at Colesworths different to what you are used to. How will you adjust your interpersonal style and methods