You have six scanner techs, three work first shift $($D$)$; three work shift $($A$)$ and each is assigned to a specific scanner noted below. A scanning backlog is growing over the past week, so you have decided to evaluate their productivity. They each recorded their productivity over the past two weeks. Since they do not have other department responsibilities, all their time is spent on scanning. Generally, each scanner tech works $40$ hours per week but one staff member, Teresa, worked a half day on one of the days, and one person, John, had a personal day; otherwise the techs all worked their full $8$ hour shift daily for the two week period under study. $1)$ Calculate each tech$$s hourly productivity as well as an overall group productivity. $2)$ Based on question one determine if the individuals and group are meeting the benchmark of $1,200$ scanned images per hour. $3)$ What additional conclusions can you draw from this? $4)$ Based on results, recommend a new productivity standard based on the information gathered above in order to not only reduce the back log$,$ but be in line with the rate most coders can perform at$.5)$ If your scanning backlog has been about $1,000$ pages per day, will the new productivity standard erase that backlog? $6)$ Based on the previous question do you have enough staff to handle the current workload if there is no backlog? $7)$ What feedback would you provide to each tech related to productivity?