Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

You hire a consultant, and she advises you to add an ordering station (a simple microphone speaker system) before the delivery window. This would

 

You hire a consultant, and she advises you to add an ordering station (a simple microphone speaker system) before the delivery window. This would let customers interact earlier with the sales clerk, and could reduce their impatience while waiting in line for their food. The operations manager estimates that the service time in this new configuration would be as follows: Time needed for placing an order is uniformly distributed between 0.5 and 1.5 minutes. The service time in the delivery station is uniformly distributed between 1 and 3 minutes. Using a simulation model, answer following questions (assume that both stations have infinite queue capacity): 4. What is the average waiting time in each station? 5. Is the average time the car spends in the system (from arriving to departure) longer or shorter than the system with a single window? 6. (bonus question) Estimate the average profit of the restaurant per hour if the waiting time guarantee changes as follows: if a customer waits more than 4 minutes after putting their order until receiving their food, they will be served for free, which costs the restaurant $2 (70% of the time) or $3 (30% of the time).

Step by Step Solution

3.38 Rating (154 Votes )

There are 3 Steps involved in it

Step: 1

To answer the questions we can simulate the process using a discrete event simulation model For simplicity Ill provide the calculations based on the g... blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Introduction To Materials Management

Authors: Arnold J. R. Tony, Gatewood Ann K., M. Clive Lloyd N. Chapman Stephen

8th edition

9386873249, 134156323, 978-9386873248

More Books

Students also viewed these General Management questions

Question

Implement the method contains() for HashST.

Answered: 1 week ago

Question

22. Why is tPA not helpful in cases of hemorrhagepg109

Answered: 1 week ago