You just completed your fiscal year and you are doing a formal review of all of your processes. Your leadership has signaled a shift toward customer satisfaction, and although you collect patient satisfaction, you have not been focused on it. You would like to know what is associated with different patient satisfaction scores in order to target areas for improvement. Your patient satisfaction is captured through an online portal and you have been able to link it to some information from the patient's visit (see Assignment 2.xlsx). Use your knowledge of descriptive and inferential statistics to answer the following questions and develop a plan to boost your patient satisfaction. For this exercise all assumptions necessary to conduct parametric tests have been satisfied