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You just got off the phone with the director ofthe Case Management Office. who expressed frustration with the readmission rates at LiveWell. I{Case Management is

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You just got off the phone with the director ofthe Case Management Office. who expressed frustration with the readmission rates at LiveWell. I{Case Management is dependent on accurate dates in the hospital system to track readmissions. You review several patient records and discover that account validation is not being completed accurately. You review two patient examples that I{Case Management provided. Case Management Example Hospital Readmission Problems Patient Na me Emergency Account Inpatient Admission Inpatient Discharge Dennis Mulvain 10,111 Acct: 43290 10f12 Acct: 89761 10,315: 893'61 Venogopal Khan 10,112 Acct: 4mm 10,' 15: 90238 The written Account validation Procedure included 1} emergency department account merge with inpatient stay resulting from an emergency visit and 2] verification of both inpatient admission and discharge dates for all inpatients. You decide to prepare a training and review session for the data validation team. You believe that the team will perform better if they fully understand the importance of their work in regard to both LiveWell patients and departments such as Case Management. You think this is also a good chance to demonstrate how department function can increase patient satisfaction. Research and gather information to create outline pages on the following items for the training and review session. In total, you will create three outline pages. Part 1: Interpret the use and application of data measurements in HIM department functions, including both quality of work and quantity of work. Prepare the Part 1 outline using complete sentences and label each bulleted item below: 1. Function: Identify and record ANY specific HIM function. 2. Goals: Identify performance improvement goals for the HIM function in both quantity and quality. 3. Quality: Analyze an example related to the chosen HIM function in applying data to quality improvement. 4. Quantity: Analyze an example related to the chosen HIM function in applying data to quantity improvement

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