You just had one of those daysexciting and overwhelming. As your company's director of human relations, you have dealt with an employee asking how much leave he can take when his wife has their first baby next month. A phone call from the company's CFO involved discussions of potential layoffs in order to "make the budget." A group of employees came to meet with you, and they indicated they were talking with union organizers as a way to combat the company's policy of monitoring phone calls and e-mail messages. Another group of employees expressed their feelings that they were not being paid for all the time they worked. Before heading home, you take a few minutes to reflect and ask yourself the following question

1. How is the workday calculated?