You just hung up the phone after a 3-hour conference call with your colleagues in India. After the call, one of your co-workers stopped by to see you. She proceeded to give you some feedback about the call and finished by asking, "why were you so impatient with them? I know we didn't get through the agenda, but it was like you had somewhere else more important to be and they were clearly offended by your behavior." Which of the following actions BEST DESCRIBES how to improve your own cross-cultural communication with your colleagues in India?