You need to conduct a meeting with cleaning staff and team leader to monitor and review service standards according to the quality framework. Participants: Community Service Manager - you need to play the role of community service manager. Team leader - Your trainer will play the role of team leader. Cleaning staff - Two of your classmates will act as cleaning staff. The scene will be set up as follows: Two learners from the group will be asked to play the cleaning staff (James and Lisa). They will act according to the scenario. Trainer will be asked to play the team leader (Jacinta). She will discuss the continues improvement importance. The team leader will discuss that she has already given verbal warring related to cleaning issues. You will act as a community service manager and do the following: o Discuss the client complaint with the staff o Identify the core issue o Discuss different solutions o Discuss client expectations o Identify areas that need an update in the service delivery procedure o Identify areas for staff improvements o Document the information in the meeting minute document meeting objective? attendees? venue? date? discussion held