You need to realize that 20 percent of your customers provide 80 percent of your revenue, and 20 percent of your products result in 80
You need to realize that 20 percent of your customers provide 80 percent of your revenue, and 20 percent of your products result in 80 percent of your shipments. Why is this rarely done? Why do businesses always seem to focus on the 80 percent of the customers?
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Authors: Jonathan Gruber
4th edition
1429278455, 978-1429278454
