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You overheard your team member John telling a customer that the company is always behind on its deliveries... its just what it is. When you
You overheard your team member John telling a customer that the company is always behind on its deliveries... its just what it is. When you speak to John and ask him why he would say that, he says "Well I heard you talking about it yesterday to a supplier, so I thought it was alright" How would you fix this situation?
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