Question
You own a pottery business that sells beautiful kiln fired mugs. You have classified customers at your online pottery store as either: Loyalty program members
You own a pottery business that sells beautiful kiln fired mugs. You have classified customers at your online pottery store as either:
Loyalty program members (20% of all customers), regular shoppers (60% of all customers), or occasional shoppers (20% of all customers).
When you have a new batch of mugs for sale you've found that 70% of loyalty programme members will buy a mug, 30% of regular shoppers buy a mug and 10% of occasional shoppers buy a mug. Mugs are sold for $30 each but loyalty programme members get a discount of $5.
- What proportion of customers will purchase a mug?
Given that someone buys a mug what is the probability that they are a member of the loyalty program? Show your working.
What is the average revenue per customer for a new batch of mugs? (NB Remember to include customers who don't buy a mug in your calculations.)
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