You ran into your high school close friend, Jack, at a medium-sized, locally owned taco shop in town. You learned from Jack that he was recently promoted to be a General Manager of that taco shop. Jack told you that he now focused on improving the overall quality of his taco shop; although, he confessed that he did not know much about 'quality.' You, on the other hand, are taking an operations management course that just covered topics in quality, quality improvement processes and the lean approach. You ended up giving Jack a short lecture on the topics below. (15 points) In your own words, give Jack a definition of 'quality' and how to measure it. (25 points) Give Jack three examples of defects or errors that Jack can measure and improve as part of quality. Explain your choices. (15 points) Discuss one quality improvement approach you recommend Jack to use and how to implement it. (15 points) Identify and briefly discuss one lean approach you recommend Jack to use and how to implement it