You, the Property Manager, have been asked to attend an appointment with a potential landlord. When you arrive you find he is very agitated about the condition the previous tenants have left the property (through another agent). He is a relatively inexperienced landlord, having rented out the family home due to a work transfer a year ago. How do you go about establishing, and continuing, a relationship with this potential client? https://vsubscriberresources.s3.amazonaws.com/614890b61436c.pdf