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You were recently employed as a Network Engineer at UCT in the ICTS department and received a complaint from a student transferring data between
You were recently employed as a Network Engineer at UCT in the ICTS department and received a complaint from a student transferring data between two sites directly connected to the UCT network saying that his/her data is taking forever to transfer. The student is blaming the "slow" network for this although both sites have 10Gbps connections. The endpoint at Site A is a server maintained by the student. The endpoint at Site B is a high-performance computing cluster. You have been tasked to investigate. 1. What could the possible causes for slow data transfer be? (list at least 3) [3 marks] 2. How would you identify the cause in this case? [4 marks] 3. What information would you request from the student? [3 marks] 4. What information would you request from the sites (endpoint administrators)? [4 marks] 5. Assuming that there are no problems on the UCT network (it is measurably delivering close to 10Gbps throughput) what would your recommendation to the student be? [4 marks]
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