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You work as an Administrative Assistant at a busy office. During the quarterly performance review yesterday, your supervisor mentioned that you appeared to be struggling

You work as an Administrative Assistant at a busy office. During the quarterly performance review yesterday, your supervisor mentioned that you appeared to be struggling to complete your duties. The supervisor also mentioned Key Performance Indicators for completing the Excel sheet outlining all outstanding printing requests. You are currently not meeting your monthly Key Performance Indicators. You have not seen this Excel sheet before and have never used Excel before. You have struggled to work with others in this role as it is quite demanding and you feel that you have not received any training during the induction process. Your supervisor has asked you to complete a professional development plan to identify and evaluate where there may be a gap within your skills development. The supervisor will view your report at the next meeting

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