Question
You work for a healthcare organization and need to investigate patient satisfaction levels to improve the quality of care. Enhancing patient experience is a priority,
You work for a healthcare organization and need to investigate patient satisfaction levels to improve the quality of care. Enhancing patient experience is a priority, and you want to identify areas for improvement.
- What are the key hypotheses to address in this patient satisfaction research?
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Operations Management
Authors: William J Stevenson, Mehran Hojati
4th Canadian edition
978-1259270154, 1259270157, 978-0071091428
