You work in a major supermarket. The supermarket has a good reputation of offering high quality products and good customer services in a friendly environment for both customers and teachers. The supermarket is known for its high standards that satisfies customers and encourage teamwork among all its employees. Employees are experienced, selected carefully and trained well; training is an ongoing part of the work in this organization. In addition to training, employees enjoy a good work life balance and are involved in every major supermarket’s decision. As part of the continuous improvement, the top management has announced a new strategic plan, with a vision to be among the top five major supermarkets in their area. To achieve this, the major strategy for this year is to concentrates on the promotion of the place as the best in the region. Employees were asked to recommend projects to implement this strategy. Three proposals were submitted these were:
•   To paint and redecorate the administrative staff offices
•   To organize a training event for all employees on advanced customer services
•   To re-brand through the development of a new marketing material.
As emphasized by the management, the budget currently available for the improvement of the department is enough for two projects only. You were assigned as a member in the project management team. Your team is asked to review the three proposals and prepare two of them for implementation.

1. Select the two project you find relevant to strategy of the department and indicate why you think so (2.5+2.5=5 Marks)
2. Develop a summarized Scope Statement including SMART objectives, deliverable, for only One of them (5 Marks)
3. Based on the scope statement you developed in the previous answer, Develop a simple Work Breakdown Structure (WBS) for the selected project. (5 Marks)
4. Identify at least one Social factor and one Technical factor that are important to consider for successful implementation of the project (2.5+2.5=5 Marks)