You work in IT as a cybersecurity specialist. You receive a call from Natalya, an employee in the operations division. She shares that she received an email from the IT department, indicating the current version of Microsoft Outlook the company uses is vulnerable to cybersecurity attacks and requires immediate updating to prevent her user account from being locked out. She stated she was overwhelmed with work today, didn't have time to call IT and verify the legitimacy of the email, and downloaded the install file to update her system, so she wouldnt miss her work deadlines. Ever since she downloaded and installed the update, her computer has been randomly changing settings and she has observed her mouse moving on its own.

For your initial post: What type of attack is this, what would you do in this situation (incident response), and how would you prevent this scenario from reoccurring again in the future?