"Youareauditing apackaging process in DELTAproduction lineat GAMMASDN. BHD.; where theweight is controlled to 500gm with a tolerance of 500 to 503gm on 29/5/2022. The legal requirements clearly state that underweight package shall not be sold. You observe that the weighing machine is checked every hour with three uncalibrated glass bottles. You are aware of complaints from three customers about underweight product when you audited the marketing department. The glass bottles when checked are found to weigh 499, 499.5 and 500.5gm. The bottles have no identification as to the weight and the operator can choose any one of them forchecking."

Analyse the case and complete the Non-conformity Report (NCR). You may use the attached NCR format

Non-conformity Report / Corrective Action Request
Dept / Process		NCR/ CAR No.
ISO Clause		Date
Non-conformance: Auditor :		Auditee:
Investigation / Cause:		Auditee:
Corrective Action: Implementation / Completion Date : Auditee:	Preventive Action: Implementation / Completion Date : Auditee:
Verification: Auditor :	Status:( )Open Not satisfactory Date:	( ) Close Satisfactory New CAR No. :