Youhavebeenateamleaderatabigboxelectronicsstoreforthreeyears,

andtheteamyousuperviseisgreat.Everyoneishardworking,getsalong

reallywell,comeinearly,stayslate,helpsoneanother,andgetsthejob

done.Themembersgoouttogetherafterworkandaregoodfriendswith

eachotherandwithyou.Aweekago,yourteamwasassignedexclusive

responsibilityfordesigningandsettinguptheupcomingproductsdisplay

fortabletsandothermobiledevicesinanentiresectionsofthestore.

Crystaloneofyourteammemberswasespeciallyexcitedaboutthe

project.Shehasbeentakingonlinecoursesatthelocaltechnicalcollege

andwantstomoveintoadvertisingdesignasacareer.Becausetheteam

workssowelltogether,youhadexpectedthewholeprocesstogo

smoothlywithabunchofgreatdisplayformatsfiguredoutforyouto

choosefrom.Butbytheendoftheweekyou'donlygottenoneproposal

fromtheteam,anditwasn'tverygood.Youtalkedtoeachteammember

individually.Theyallstoodbehindthedesigntheteamhadsubmitted.The

gotmadatyourforsuggestingthattheycomeupwithanotherdesign,and

wouldn'tevenlistentoyou.Theywouldn'ttellyouhowtheycameupwith

thedesign,howtheyfiguredthingsout,orshareanyinformationwithyou

atall.Eventhoughyouarethesupervisoryouarealsoafriend,Soitwas

hardwhenheyreactedinsuchahostilewaytoyourfeedbackparticularly

inlightoftheloomingdeadlines.

Question:Whatishappeninginthisteam?Theseemployeesknowand

trustyou,butyoucan'tevengetthemtotalktoyouaboutwhat's

happening,why?Whatanyoudotogetthroughthewallthey'veput

aroundthemselves?Whyhaveyoubeenshutoutoftheteaminthisway?

Whatdoesitmeanfortheprojectandhowyouhandletheteammoving

forward