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Youhaveconductedazoneoftoleranceanalysisforyourlocalpizzarestaurant.Youfindthatthelengthsofthereliabilityandresponsivenessboxesaremuchgreaterthanthoseoftheotherthreeservicequalitydimensions.Youalsofindthattherestaurantispositionedabovethezoneboxonreliabilitybutbelowtheboxonresponsiveness.Whatshouldyoutellthemanagertodo?Bethoroughinyourrecommendation. Please answer IAW Marketing Grewel 5th edition in 200 words or more.
- Youhaveconductedazoneoftoleranceanalysisforyourlocalpizzarestaurant.Youfindthatthelengthsofthereliabilityandresponsivenessboxesaremuchgreaterthanthoseoftheotherthreeservicequalitydimensions.Youalsofindthattherestaurantispositionedabovethezoneboxonreliabilitybutbelowtheboxonresponsiveness.Whatshouldyoutellthemanagertodo?Bethoroughinyourrecommendation.
Please answer IAW "Marketing" Grewel 5th edition in 200 words or more.
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