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Your boss recently told you that you needed to be more culturally intelligent. Specifically he said, I received some feedback from a major client, Palo,

Your boss recently told you that you needed to be more "culturally intelligent." Specifically he said, "I received some feedback from a major client, Palo, who said after a meeting him that you seemed not be very interested in his business anymore." You replied that meeting with Palo is very uncomfortable because he is a "close talker" and invades your personal space so you end up backing up all the time. Your boss said, "well you better figure out what to do and fast, he’s giving you another chance to meet next week." Which of the following actions would be MOST EFFECTIVE in your next communication with Palo?

Select: 1  

 A) Explain to Palo that you didn’t mean to offend him, but you are not experienced in working with people from his country.

 B) Express appreciation for Palo’s business and communicate your dedication.

 C) Follow Palo’s lead and maintain a closer distance when speaking than you normally would.

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