Your client, BETTER ENERGY, produces batteries and electrical switching gear for electric cars. Part of the organization is involved in the mining of lithium and other minerals in the production of batteries and has won numerous awards from the federal government for environmental stewardship. Part of the organization is involved in the production of the batteries, and another part develops the switching gear. The quality standards for the production of the batteries and the switching gear are connected with the quality agreed with the customers that BETTER ENERGY supplies, and typically their customers are the "who's who" of the electric car world. Recently, the School of Engineering at Stanford University published a paper that demonstrated that the production of the batteries themselves creates toxic byproducts that were previously suspected by environmental groups. In fact, the study was paid for by an environmental group that has long complained that the process wasn't well understood. A second paper, by MIT's School of Engineering concluded the same position that the byproducts are toxic and the impact larger than perhaps thought. BETTER ENERGY looked into this and it appears that the byproducts are linked to the specifications of the customers. To correct this will