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your client calls you because they tried to add to their existing list of fixed assets in quickbooks online from a spreadsheet by using Add

your client calls you because they tried to add to their existing list of fixed assets in quickbooks online from a spreadsheet by using "Add Multiple option in the fixed assets feature. The yentered information in all the colums, but when they selected Save, no fixed assets were added. Why might this happen?
the useful life was not appropriate for the type of asset entered
the client does not have permission to enter fixed assets
the client did not enter the salvage value for at least one of the items
the accumulated depreciation entered does not agree with quickbooks online calculated amount
the depreciation start date was before the purchase date for at least one of the items

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