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Your client is a bank that is trying to ascertain the customer sentiments for its services. In addition to taking direct feedback from customers, the
Your client is a bank that is trying to ascertain the customer sentiments for its services. In addition to taking direct feedback from customers, the bank has also employed consultants who are using a tool to access the "chats" going on about the bank on social media platforms. The type of data that the consultants are collecting is called:
Macro data
Alternative data
Big data
Fundamental data
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