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Your company encourages employees to work in teams. John is a fellow CSR with whom you have worked before. On numerous occasions, you have noticed

Your company encourages employees to work in teams. John is a fellow CSR with whom you have worked before. On numerous occasions, you have noticed that he has a poor attitude. To you, it appears that he is always angry and seems to put down others without realizing his words may be offensive and insulting. Most of your co-workers simply ignore John and try to have as little to do with him as possible. Using the tips and teamwork strategies presented in this course, what would be your approach with John to better the situation and what tips/strategies would you use and why?

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