Your company is dealing with a slump in sales. You, as a manager, are taking a look at some of the non-financial components of sales to see where you might improve. From a customer standpoint, what might be a good starting point?

Multiple Choice Question

a) The number of sales recorded this period compared to last period

b) How many dollars were spent per transaction

c) A customer survey after the sale to find out if they are satisfied with the product or product, the delivery, and any employee interactions