Your developed dispute resolution procedure needs to include the following sections. Purpose This explainsthe purposeof the disputeescalationproceduren taskissuemanagement Policy StatementsDescribethe overall frameworkfor the policy andits intent Table of Contents: Hyperlinked tables of contents are a helpful feature of electronic documents. Policy and ProceduresDescribeall relevantdetailsto be includedin the disputeresolutionpolicy andproceduresincluding escalationprocedureandanyapplicablelegislationsthat mustbe compliedwith Scope: This describes the individuals, departments, or groups to whom the policy applies. To increase clarity, describe any employees or others to whom it does not apply. Responsibilities: To ensure compliance, specify which roles are responsible for creating documents andreviewingdocumentationandactivities