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Your employees are skilled and experienced customer service representatives who perform nonroutine tasks, such as solving unique customer problems or meeting special needs with the
Your employees are skilled and experienced customer service representatives who perform nonroutine tasks, such as solving unique customer problems or meeting special needs with the companys equipment.
Use pathgoal theory to identify the most appropriate leadership styles one could use in this situation. Be sure to fully explain your answer, and discuss why other styles are inappropriate.
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