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Your friend has been concerned about her small IT shop's ability (in terms of skills and training) to develop an ambitious social media analysis capability
Your friend has been concerned about her small IT shop's ability (in terms of skills and training) to develop an ambitious social media analysis capability that would require the use of big data. She asks you if this should be achieved through outsourcing.
Given this situation, she asks you to describe the pros and cons of the different types outsourcing (8 marks). Which type of outsourcing do you feel might best meet her needs and why? (2 marks)
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