Your goal is to analyse the situation and explain how you would handle the problem in order to resolve the conflict that exists. Remember that you are acting as the manager in the scenario. Explain the conflict management style(s) that you think would work best.

The scenario:

Amy works at a salon. She is jealous that the other stylists have a larger clientele base than she does. She is participating in malicious gossip with her customers about other stylists' work or abilities.

Share your solution to the problem here. Make sure you identify the scenario you are analysing, and identify the potential conflict management strategy you will use. Explain in detail.