Your goal of completeness means that your message provides all the information necessary to meet that purpose. Your colleagues, clients, and other contacts expect complete information so they can act on your message immediately. Otherwise, they will need to contact you to get additional information or$,$ worse yet, ignore your message altogether. You can achieve completeness with three basic strategies: $(1)$ providing all relevant information, $(2)$ being accurate $($see Table $6\mathrm{.}1),$ and $(3)$ being specific $($see Table $6\mathrm{.}2).$

The goal of the exercise is to identify the most likely reasons a statement may not be complete.

Evaluate whether the most likely cause of incompleteness for each statement is inaccuracy or not being specific enough. Make sure to roll over each item to see the complete statement.