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Your House of Quality must include: Customer Requirements (minimum 5) Product/Service Features (minimum 5) Feature Interaction Ratings Correlation Ratings Between Requirements and Features Customer Importance

Your House of Quality must include: Customer Requirements (minimum 5) Product/Service Features (minimum 5) Feature Interaction Ratings Correlation Ratings Between Requirements and Features Customer Importance Ratings Competition Ratings (minimum 2 competitors) Performance Ratings for Your Own Organization Feature Rankings Highest Priority Feature for Improvement

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