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Your line manager helps you get a response from the template owner and you are able to complete the work you needed to finish on
Your line manager helps you get a response from the template owner and you are able to complete the work you needed to finish on the template. The next day, you receive an email from the IT department, notifying you that certain programs are down and they do not know when the programs will be functional again. This may cause a delay in a deliverable that your team has been working on as one of the programs currently experiencing issues is required to complete the work.
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