Your neighbor knocks on your door.Knowing that you are a student in a healthcare administration program, she asks you to explain advanced directives.She explains that she is assisting her elderly father, and she has many questions:

• What is a living will?
• What is a health care durable power of attorney (also known as a health care proxy)?
• How can someone make a living will or health care proxy?
• What issues should someone consider before making a living will or health care proxy?
• How are treatment decisions made for incapacitated patients who do not have health care proxies or living wills?
• What will happen if a patient's family members disagree about the care of an incapacitated patient?
• What will happen if a patient's health care provider believes that the family is insisting on medically inappropriate treatment?