Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Your organization works round - the - clock. The customer service team that operates in the morning shift serves Asia Pacific ( APAC ) and
Your organization works roundtheclock. The customer service team that operates in the morning shift serves Asia Pacific APAC and European clients. The team that operates in the night shift serves US clients. The workstations used by these two shifts are the same. The information needed for the APAC and European clients is printed on oneside of a hardboard and kept on the workstation as reference for the teams that service APAC and European clients. The information needed for the US clients is printed on the other side of the hardboard and kept on the workstation as reference for the teams that service the US clients. This has enabled an easy handover between shifts. All one has to do is to flip the hardboard and be ready to service those customers. This is an example of which type of JustInTime Characteristic?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started