Your report should present a project plan to address the issues around product returns at Original Creations. The issues can be in the many areas of the business. It should demonstrate an understanding of business functions as well as an understanding of the key elements of the Project Life-Cycle and in particular the Business Case in the Define phase (of the 4 D's model). Your Business Case must also show application of the Weighed Score-Card tool as well an appreciation of the importance and role of stakeholders to the project. Your report needs to clear focused on the case study company given and not on a generic company. It should reflect the material covered in the sessions up to week 6. There should be clear evidence of reading about the topic beyond the areas discussed in class and include both academic sources to support your use of key models and concepts as well as credible non-academic sources to support your discussion and evaluation of potential projects to address the issues facing the case study company. You must reference your sources both in-text and in a Reference List using the Harvard-UoB style (please see referencing resources on the LRWeb for further guidance if needed). Your Report should include the following elements: Executive summary: Describe the key points from the report, including the most important findings and recommendations. Introduction: Explain the purpose of your report and lay out the structure of the rest of your report. Reasons: Describe the reasons for doing the project e.g. the business problem which you are trying to solve for the Case Study company. Provide sufficient background and contextual information on the Case Study company to allow the reader to understand the rest of your report. Business options: Describe the different options which have been considered and recommend an option. One option must always be the 'Do nothing' option. This option does not result in a project. Other options might be 'Do the minimum we can', 'Do something else' etc. You should try to provide enough information that the approvers of the business case will be able to judge which option gives the best value for money. You must use the Weighed Score-Card Model to present the business options. Expected benefits: Describe the benefits of the recommended option, in measurable terms if possible. They can be both qualitative and quantitative and supported by credible citations. Expected dis-benefits: Describe any dis-benefits. These are actual consequences of a successful project which are negative. If possible, quantify the dis-benefits and support with credible citations. Timescale: Describe 2 timescales: the project timescale and the timescale over which the benefits will be realised. Costs: Describe 2 costs: the project costs, and the ongoing operations and maintenance costs which will be incurred over the benefits realisation timescale. Conclusion: This section should draw together the main points from your investigation/analysis. It summarises what has been learnt from undertaking this research. It should evaluate the options available to The Business Case and what would