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Your Task: You and your team are employees at Coach 4 Life, a consulting company in downtown Toronto. Coach 4 Life's specialty is providing soft

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Your Task: You and your team are employees at Coach 4 Life, a consulting company in downtown Toronto. Coach 4 Life's specialty is providing "soft skills" training to corporate clients. A new client* has asked Coach 4 Life (as well as other reputable consulting firms in Toronto) to pitch their ideas for a training seminar for its customer service employees. For the purposes of this pitch, the client has asked you to explain how you would teach one specific soft skills competency* *. *Clients : Canadian Tire, Tim Hortons, or TTC ( choose one) * * Choose one of the following skills/competencies: Teamwork . Customer service orientation . Oral Communication . Problem-solving orientation . Efficiency/productivity . Likeability/positive demeanor TEAMS: PLEASE INCLUDE THE FOLLOWING COMPONENTS: . An overview/pitch of the skill/competency including the theory/concepts that underpin it. Be sure to include your resources. (5 marks). Put this in your own words and remember who you are working for and who you are pitching this to! This has to be very specific to your company that you are pitching this for. Do your research! . An outline of an interactive activity that is designed to get the employees involved (e.g. quizzing, role- play, quick team-work activities, self-reflection activities). Describe how you would use this activity in a training session. (5 marks) . A professional, well-written one-page summary the importance of the skill/competency and how to demonstrate it in common workplace situations relevant to your prospective client. (5 marks). Please make sure this is in your own words. If quoting using in text citation. . Submit: cover sheet ( names of all group members- last/first names), reference page ( APA), rubric

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