Yourare discussing upcoming activities with the client's Audit Committee. They seek your guidance for identifying requirements for their new customer service application. What is the process (in priority order) that you would recommend? 1) Analyze existing systems, ask users what they need, prototyping, and monitoring 2) Ask users what they need, analyze existing systems, develop concept of new system, and prototyping 3) Ask users what they need, analyze existing systems, examine existing system utilization and prototyping 4) Ask users what they need, analyze existing systems, examine existing system utilization, and develop concept of new system