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You're a construction manager supervising the erection of a new office building in a downtown area. The planning, negotiation, and approval processes took much longer

You're a construction manager supervising the erection of a new office building in a downtown area. The planning, negotiation, and approval processes took much longer than anyone expected, due to opposition from neighboring residents that only increased as the dates for key documents and permissions came due. It was only after loud and even angry opposition at a city council meeting that construction was allowed to begin.The building is now three months into a planned nine-month construction process. The excavation and other foundation work is mostly complete, and you're beginning to schedule the engineers, electricians, plumbers, and other skilled workers who will start putting up the bones of the new building.Opposition from residents has continued, however. Every morning when you arrive at work, you have to walk through a picket line of marching, angry people who live near the construction site. You've tried to arrange for another path from the parking lot to your temporary office, but it hasn't happened yet. This means that you're yelled at, called names, and sometimes even pushed in order to get to the job site. You're uncomfortable with the constant opposition, and your construction workers complain about it almost every day. Their union has threatened to freeze available labor if you don't do something to handle the problem.It's been difficult, but you've finally succeeded in scheduling a meeting with Cynthia Ryder, the leader of the opposition. Cynthia lives downtown and works at an art studio, and you know she's protested other construction projects in the past. She thinks this office building and others are lifeless buildings put up in places where there used to be vibrant artistic, musical, and cultural life.As you're preparig to speak with Cynthia, you find out that she's invited members of the news media to be at your meeting, even though it was supposed to be a private discussion. You consider canceling the meeting, but you know that Cynthia is the only one the protesters will listen to, and if you cancel this meeting, you probably won't get another.You've spoken with Cynthia many times, and know her to be a person with a strong ability to read people. Because of this ability, which of the following would give Cynthia clues about whether there is any hope for the protesters? The questions you ask about about the legal position of the protestersThe way you behave toward the news media members present The number of your employees who attend the meeting Your level of eye contact while discussing your views on the issue

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