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You're on a PIT that's charged to improve your HCO's strategic scorecard (exhibits 3.3 and 3.5), and a number of additions and deletions have been
You're on a PIT that's charged to improve your HCO's strategic scorecard (exhibits 3.3 and 3.5), and a number of additions and deletions have been suggested. It's clear that the PIT will need some criteria for deciding what to include. What will you emphasize when you explain the charge to them? Question 2 options: 1) "Strategic measures should be HCO-wide. Measures that affect only one service line or one unit should generally be handled at those levels." 2) "The underlying criterion is the sense of importance to mission." 3) "We should have at least four HCO-wide measures for each of the five major categories in exhibit 3.5." 4) "We might check what measures the Baldrige recipients are using." 5) "We should use nationally standardized measures whenever possible
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