You're staffing a PIT to review internal consulting (IC) services. At the first meeting, you explain that a sound plan for the PIT should include which of the following Select one: a. Review of the performance measures and available benchmarks on IC's scorecard (exhibit 14.10) b. Answer a, plus an HCO-wide survey of managers' perceptions of IC c. Answer b, plus interviews of associates working in IC d. Answer c, plus an effort to identify best practices of similar, noncompeting HCOs